Acceptable Use Policy
This acceptable use policy (the "Policy") defines acceptable practices for the use of Hostcats UK’s services (the "Service").
Remote Hands Policy
Colocation Customers may request Hostcats UK to perform "remote hands" service on Customer's equipment within the Hostcats UK facilities.
Service Level Agreement(SLA)
This Hostcats UK (Host) Service Level Agreements (SLA) is governed by the customer service agreement or master service agreement (each, an “Agreement”).
Colocation Access Policy
In order to ensure the safety and security of our facility, our clients and their colocated systems, Hostcats UK has specific policies and procedures that all employees, clients and guests must follow.
Hostcats UK provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by Hostcats UK from time to time without notice to you.
Hostcats UK’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies.
All notices to a party shall be in writing and shall be made either via e-mail or conventional mail. Hostcats UK may broadcast notices or messages through the Service to inform CUSTOMER of changes to the TOS at their choosing, but is not required to do so; Hostcats UK may broadcast changes to the Service, or other matters of importance; such broadcasts shall constitute notice to CUSTOMER.
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